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Knowledgebase




Travel Knowledgebase Articles
How to Order for a Travel Policy
As a new client to the system Navigate to the my.nic.co.ug portal and sign up for an account see url below How to sign up for an account The page displayed once you sign u...

How to Sign Up for an Account
For one to use the NIC Insurance portal, one must  sign up for an account as shown in steps below; Navigate to my.nic.co.ug My account Create account Enter the requested perso...


Popular Knowledgebase Articles
Account Profile Rating
According to NIC LIFE INSURANCE CO. LTD, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means t...

How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your NIC LIFE INSURANCE CO. LTD account by using...

Help Desk
Submitting a Ticket Request When it comes to getting support from us at NIC LIFE INSURANCE CO. LTD, submitting a support ticket is one of the best ways to request assistance. To...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Account Opening Documents
As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...